Meet The Team

Trusted Cloud Computing Experts

Our purpose is to deliver extreme value to our clients through the ultimate technology workspace. Our support team is available 24/7/365 to assist you with whatever needs may arise.

The Executive Team

John Calland

Chief Executive Officer

John leads the Cloudland business with widespread experience in managing rapidly growing companies; ensuring exceptional service delivery, financial and people management…

Josh Davies

Managing Director

Josh is the founder, Managing Director, and platform architect of Cloudland. He not only provides exceptional leadership of the company and to the team, but also focuses his efforts on strategy, sales, and research and development – all with a complete focus on delivering the best services and value to our customers…

Richie Jenkins

Director – Client Engagement
Richie joined Cloudland as a Director in January 2021, coming from a national cloud services provider. Richie’s motivation at Cloudland is to make a truly positive impact in our clients businesses. Whether it’s simplifying a process or, guiding them through a digital transformation…

Marty Thompson

Platform Lead

Marty is the platform lead for Cloudland, and plays the principal role in managing our ever growing platform, assisting our more complex customers, and working closely with the support team on issues…

The Client Management Team

The Platform Management Team

Vivek Jacob

Cloud Platform Architect (Hamilton)

Bringing over 20 years of experience in the IT industry, Vivek has a vast amount of knowledge in delivering technology solutions…

Amandeep Singh

Cloud Platform Engineer (Hamilton)
Amandeep has over 15 years’ experience in managing and supporting IT infrastructure, specialising in virtualization and networks…

The Support Team

Murray Rounthwaite

Service Operations Manager (Hamilton)

Murray gained an interest in electronics and IT back in the late 1990’s and since then has worked in a vast range of roles in the industry…

Fulton Penny

Service Delivery Manager (Hamilton)

Fulton is a dedicated Service Delivery Manager at Cloudland. He brings a wealth of knowledge and a passion for providing exceptional support to our clients…

Chris Gourlay

Service Delivery Manager (Christchurch)

Chris Gourlay is a Service Delivery manager with a special focus on our South Island customers, making sure we are delivering the very best service to our customers…

Tony Zaremba

Service Delivery Manager (Christchurch)

Tony Zaremba, another of our Service Delivery Manager’s, has over 25 years of commercial experience in the ICT industry…

Aaron Robinson

Cloud Support 2IC (Hamilton)

After spending the first 4 years of his career in the Education Department in Australia, Aaron switched to a new path and moved to New Zealand…

Gayan Hetti Arachchige

Senior Cloud Support Engineer (Hamilton)

Gayan brings over 10 years’ experience in IT that includes Azure, Office 365, Sharepoint, phone / PABX systems, software / user support and networking…

Matt Freebairn

Senior Cloud Support Engineer (Hamilton)

Matt is a Senior Cloud Support Engineer at Cloudland, with a Bachelor of Design degree in Interface Design and Computer Science from Waikato University…

Rory Julian

Senior Cloud Support Engineer (Hamilton)
Rory Julian is a Senior Cloud Support Engineer, who provides specialist support services to customers, our project and service team…

Daryl Mills

Senior Cloud Support Engineer (Hamilton)

Daryl brings a wealth of experience to Cloudland, with an impressive 26-year career in IT support and administration…

Joel Bullot

Cloud Support Engineer in Service (Hamilton)
Joel Bullot is a Cloud Support Engineer, and one of the friendly voices you will hear on the phone within the Support Team!

Aiden King

Cloud Support Engineer in Service (Christchurch)

Aiden King is based in Christchurch and focused on supporting South Island customers with experience in health and associated applications…

Shane Wilkinson

Cloud Support Engineer (Hamilton)
Shane has worked for Cloudland for almost 9 years. Prior to joining the team, he worked a range of jobs in various industries…

Joshua Thompson

Cloud Support Engineer (Hamilton)

Josh has been with the company for a short time, prior to that he has spent 2 years work in IT for healthcare and primary health organizations with an extensive knowledge in patient management systems…

Priyanka Sharma

Cloud Support Engineer (Hamilton)

Another of our friendly voices you will hear on the phone with our Support Team, Priyanka brings over 10 years of hands-on experience in the IT industry…

Thomas Steel

Cloud Support Engineer (Hamilton)

Thomas holds a Bachelor of Computing Systems from Unitec, focusing on Networking and Cyber security…

Foster Chinorinda

Cloud Support Engineer (Hamilton)

Super friendly Foster also sits within our Support Team helping customers each day. He has been working in the IT industry for a few years, and is enjoying the continuous learning curve…

Nayan Wijesekera

Cloud Support Engineer (Hamilton)

Originally from Sri Lanka, Nayan moved to New Zealand in 2020 as an international student. He successfully completed his master’s in digital business from the University of Waikato…

Lawrence Hou

Cloud Support Engineer (Palmerston North)

Lawrence graduated from Massey University with a Graduated-Diploma in Information Technology and has been providing IT support for over 8 years…

Joshua Couper

Cloud Support Engineer (Hamilton)

Prior to joining us Joshua provided sole IT support to a company with over 25 locations across New Zealand, and team members in Australia and other locations…

Madan Chapagain

Cloud Support Engineer (Palmerston North)

Each day is different and being faced with new problems to solve and then finding the solutions is what Madan thrives off…

Sopheak Hean

Cloud Support Engineer (Hamilton)

As a Cloud Support Engineer, Sopheak (known as Max), is motivated by his passion for technology and his desire to provide the best possible service to customers…

Joe Singh

Cloud Support Engineer (Hamilton)

Joe moved to New Zealand in 2016 to pursue his studies in software development at Toi Ohomai…

The Professional Services Team

Clayton Pulman

Professional Services Manager (Hamilton)

Clayton leads the Professional Services teams that onboard new customers and lead complex project work…

Paul Wilson

Cloud Solutions Specialist (Hamilton)

Paul joined Cloudland in mid 2020, having previously worked for two large tertiary education providers and MSP’s…

Marcus Ibanez

Cloud Solutions Specialist (Hamilton)
Marcus is a member of the professional services team, primarily focused on projects while also assisting the support team…

Muneeb Farrath

Cloud Solutions Specialist (Hamilton)

Muneeb has worked with a diverse set of organizations within the IT sphere building experience with different systems and processes. This has allowed him to develop a relatively flexible mindset…

Gavin Fitz-Herbert

Cloud Solutions Specialist (Hamilton)

Gavin has worked in the IT industry for over 20 years in both government and managed service providers. He has a number of certifications to his name, including Microsoft, Citrix and CompTIA…

The PowerLabs Team

Geordie McPherson

Business Improvement Specialist
Geordie has a wide understanding and functional knowledge around how businesses can achieve efficiency, improve performance, and maximise return on systems investment…

Jack Glasson

Cloud Automation Consultant

Jack is highly experienced in automation, web development and building solutions within the Dynamics 365 ecosystem…

The Finance and Admin Team

Nitin Thakral

Financial Controller (Hamilton)

Nitin is responsible for the finance and administration function of Cloudland and works closely with the Directors on development of business strategy…

Pam Shipley

Admin and Accounts Assistant (Hamilton)

Originally from the UK, Pam gained a Bachelor of Science in Accountancy at University and then went on to obtain her UK Chartered Accountancy Certificate…

John Calland
Chief Executive Officer

John leads the Cloudland business with widespread experience in managing rapidly growing companies; ensuring exceptional service delivery, financial and people management. He works closely with the leadership team on strategy and service execution, while maintaining close contact with customers and partners.

John holds a Bachelor of Management Systems majoring in Computer Science and Information Systems.

John has a broad expertise in the field of Information Technology and business. He started as part of Vodafone’s graduate program, worked for HP in various technical roles, before taking on the IT Management position at London’s National History Museum. Upon returning to NZ, John was involved in forming and growing several technology businesses before joining Cloudland. As an integral member of Cloudland team since 2015 he especially enjoys mentoring his team – seeing them grow professionally and personally.

In his spare time, he loves to get on his bike – racing both on the road and mountain biking, while spending time with family and kids on the water and playing sports.

“I am also motivated by the satisfaction of seeing our clients transform their business through great technology - amazing products, service and advice. I see time and time again how great IT solutions enable success.”

Josh Davies
Managing Director

Josh is the founder, Managing Director, and platform architect of Cloudland. He not only provides exceptional leadership of the company and to the team, but also focuses his efforts on strategy, sales, and research and development – all with a complete focus on delivering the best services and value to our customers. 

Josh started his journey in cloud-based computing at just 16 when he started hosting websites from his parent’s lounge. Josh’s parents not only lost their lounge, they were kept awake by the continuous droning sound the servers made.

Fast forward 20+ years and Cloudland is a leading business in the Australasian cloud services market providing a very large client base with innovative solutions and the best support in the business. And yes, we have our own premises!

On the weekends Josh loves nothing more than hanging out with his wife and two sons at the beach, enjoying fishing, walking and some R&R.

Richie Jenkins
Director – Client Engagement

Richie joined Cloudland as a Director in January 2021, coming from a national cloud services provider. Richie’s motivation at Cloudland is to make a truly positive impact in our clients businesses.

Whether it’s simplifying a process or, guiding them through a digital transformation.

He began his career in the technology sector at the ripe old age of 18, and since then has held various leadership roles with a core focus on sustainable business growth.

Richie also serves on the board of the FAST trust who support families with autism and behavioural needs in schools around the Waikato.

A family man with 3 young children, he enjoys LEGO with the kids, golf and spending time at the beach.

Richie believes in the simple philosophy of “be good, do good”, which means helping others and supporting your teammates, whether it’s on the field or in the office.

"Seeing our clients thrive and succeed gives the team a real sense of pride here because we know technology done right is contributing to that success!"

Marty Thompson
Platform Lead

Marty is the platform lead for Cloudland, and plays the principal role in managing our ever growing platform, assisting our more complex customers, and working closely with the support team on issues.

Marty has an extremely broad skillset, brings over 20 years’ experience managing mission critical environments, and has a complete focus on ensuring customers get the best outcome from the Cloudland platform.

Vivek Jacob
Cloud Platform Architect (Hamilton)

Bringing over 20 years of experience in the IT industry, Vivek has a vast knowledge of delivering technology solutions spanning Cloud Computing, Azure, Software Development, Database Administration, Networking and Graphic Design to name just a few.

Prior to discovering that computers were Vivek’s passion, he studied Mechanical Engineering and worked within various multi-national organisations in India and Malaysia.

He moved to New Zealand in 2011. A problem solver by nature, Vivek thrives on finding new technology, tools, and solutions.

Spending time with his family, travelling, and trying out new experiences are Vivek’s out-of-work past-times.

Amandeep Singh
Cloud Platform Engineer (Hamilton)

Amandeep has over 15 years’ experience in managing and supporting IT infrastructure, specialising in virtualization and networks. He enjoys discovering and learning about new tools that improve customer interactions and support.

Amandeep has worked in the industry in both the UK and New Zealand and is a Postgraduate from Wintec in Applied Informatics.

In his spare time Amandeep enjoys spending time with family and exploring New Zealand.

Murray Rounthwaite
Service Operations Manager (Hamilton)

Murray gained an interest in electronics and IT back in the late 1990’s and since then has worked in a vast range of roles in the industry. Originally involved in field and technical roles but is now mainly focussed on operational and platform management as well as customer and service delivery.

He really enjoys providing translation of technical (nerd) speak to non-technical audiences.

He has completed Microsoft, CompTIA, ICAgile, ITIL, Vendor-specific and Telephony qualifications. He prides himself on being a “Jack of all trades” in the IT world.

Murray brings a wealth of knowledge, and experience to our team.

In his spare time, if he isn’t on his MTB bike, you will usually find him on the tennis court or cricket field!

Fulton Penny
Director – Client Engagement (Hamilton)

Fulton is a dedicated Service Delivery Manager at Cloudland. He brings a wealth of knowledge and a passion for providing exceptional support to our clients. He is deeply committed to fostering strong relationships with our clients, ensuring that their needs are met and that we consistently deliver the highest level of service. He thrives on working closely with clients, understanding their unique requirements, and finding innovative solutions to meet their expectations.

In his role as Service Delivery Manager, Fulton plays a crucial role in coordinating and overseeing the delivery of our services. He works closely with our team to ensure smooth operations, timely resolution of issues, and continuous improvement in our service offerings.

Outside of work, Fulton cherishes his time with his young family. He understands the importance of work-life balance and values quality moments with his loved ones. On weekends, you can often find him spending time with his family & working his way through a list of chores provided by his lovely wife.

When Fulton manages to sneak away for some personal time, he enjoys hitting the golf course, despite his admission of not being very skilled at the sport. Nevertheless, he appreciates the opportunity to unwind and challenge himself, always looking for ways to improve his game.

Fulton’s dedication to client satisfaction, his focus on service excellence, and his ability to balance work and personal life make him an integral part of our team. Feel free to reach out to him for any inquiries or assistance regarding our services.

"I'm so lucky to have a job that I love going to every day. The team at Cloudland is amazing, so it’s easy to feel motivated to provide the best support possible for all of our customers!"

Chris Gourlay
Service Delivery Manager (Christchurch)

Chris Gourlay is a Senior Cloud Support Engineer with a special focus on our South Island customers. He also has a service delivery role, making sure we are doing our very best for our customers.

Chris has worked for Cloudland since late 2019. Prior to that, he was a customer of Cloudland, having worked for 5 years as the IT Co-ordinator for a private medical clinic.

In his spare time he plays in a brass band, is learning woodwork and sewing skills and enjoys playing board games with friends.

“I believe technology is an enabler of success, and a tool for expanding what our customers do. IT should never be an impediment that gets in the way.

I enjoy helping people unlock the potential of their business through cutting-edge IT solutions. I help them to understand how our solutions can enable them to experience a more productive, efficient and successful work environment. Then I make it happen!”

Tony Zaremba
Service Delivery Manager (Christchurch)

Tony Zaremba, another of our Service Delivery Manager’s, has over 25 years of commercial experience in the ICT industry. He is dedicated to creating an outstanding customer experience, leveraging his expertise to ensure clients receive the very best service. He holds professional designations, including Microsoft MCSE, CompTIA A+, and ITIL IV, positioning himself as a true GP within the ICT world.

Beyond his professional pursuits, Tony is passionate about photography and history. His favourite inspirational quote reflects his belief in helping others, stating, “The only time you should look down your nose at someone is when you are helping them up.” Motivated by factors such as customer satisfaction, team success, continuous improvement, and relationship building, Tony serves as a key advocate for customers within the service delivery process. His effective leadership and strategic management directly influence and enhance the overall customer experience.

"The only time you should look down your nose at someone is when you are helping them up"

Aaron Robinson
Cloud Support 2IC (Hamilton)

After spending the first 4 years of his career in the Education Department in Australia, Aaron switched to a new path and moved to New Zealand to explore the world of Cloud computing and expand his skills and knowledge.

While in Australia, Aaron attended Gordon Tafe and achieved numerous high distinctions while studying Systems Engineering. In his leisure time, he enjoys tinkering with cars or playing video games on his computer.

Aaron strongly believes in the value of hard work to earn time to pursue his passions and interests on weekends. Above all, he desires to make a positive impact by using his skills
to help others overcome challenges and improve their day.

Gayan Hetti Arachchige
Senior Cloud Support Engineer (Hamilton)

Gayan brings over 10 years of experience in IT that includes Azure, Office 365, Sharepoint, phone / PABX systems, software/user support and networking …. to name just a few.

After discovering computers were Gayan’s passion he decided to study and graduated with a Bachelor of Information Technology. He is also a Microsoft Certified Professional. He completed an internship that then secured a role at Community Living and this is where his New Zealand career in IT began. He worked in various IT roles within this organisation, which subsequently became Platform Plus, and is now part of Cloudland Limited.

Gayan loves playing cricket in the summer and spending time, and travelling, with family and friends.

Constant problem-solving and discovering new technology maintains Gayan’s love for the IT industry.

Matt Freebairn
Senior Cloud Support Engineer (Hamilton)

Matt is a Senior Cloud Support Engineer at Cloudland, with a Bachelor of Design degree in Interface Design and Computer Science from Waikato University. Matt’s dedication to providing exceptional customer service is matched by his enthusiasm for all things technology.

In his spare time he enjoys spending time with family and friends (and taking any opportunity to work on his project cars).

But when it comes down to it Matt lives for a challenge – he believes that the only way to learn is by doing, and will take any opportunity to learn new skills while helping upskill others.

Rory Julian
Senior Cloud Support Engineer (Hamilton)

Rory Julian is a Senior Cloud Support Engineer, who provides specialist support services to customers, our project and service team.

Rory has been an integral member of Cloudland for over 6 years, having previously worked in local government IT.

IT is more than a profession for Rory, it’s a passion as he has an interest in all things technology.

He enhances our clients IT experience by understanding their environment, workflows and solving problems while providing prompt, efficient internal and external support.

Daryl Mills
Senior Cloud Support Engineer (Hamilton)

Daryl brings a wealth of experience to Cloudland, with an impressive 26-year career in IT support and administration. Prior to joining our team, he honed his expertise at various companies, making him a seasoned professional in the field. His extensive hands-on experience speaks for itself.

Outside of the tech world, Daryl enjoys the simple pleasures of life. He’s often spotted taking leisurely walks with his two loyal canine companions and tending to his garden.

Daryl finds inspiration in making life easier for others. His favourite quote reflects this commitment: “Solving problems isn’t just about finding answers; it’s about improving lives.”

What motivates Daryl in his role here at Cloudland is his unwavering dedication to providing exceptional customer experiences. He thrives on the challenge of tackling intricate IT issues and, more importantly, finding innovative solutions that streamline our customers’ daily tasks. Daryl’s passion for making work easier and more efficient is a driving force that truly benefits our clients.

“I enjoy helping people out and teaching them a little along the way.”

Joel Bullot
Cloud Support Engineer in Service (Hamilton)

Joel Bullot is a Cloud Support Engineer, and one of the friendly voices you will hear on the phone within the Support Team! 

Joel’s IT background is in education, providing IT Services and support to schools. Joel holds a Bachelor of Information Technology.

What motivates Joel? Helping people resolve problems they experience on a day-to-day basis, so working is easier and more enjoyable!

In his spare time he enjoys gaming, 3d printing, and taking his drone out mining the bitcoins, as well as looking after his new cat!

Aiden King
Cloud Support Engineer in Service – Christchurch

Aiden is based in Christchurch and focused on supporting South Island customers, primarily a private hospital and associated customers. 

Aiden has a Diploma in Computer Networking from Ara, 2014 and prior to joining the Cloudland team, Aiden worked at Citycare in an IT support role for 6 and ½ years.

During his time there he gained great experience:

  • Technical lead on deployment of Teams as a calling platform
  • Implementing a PowerApp and scripting process that reduced new user setup from an hour to 10 minutes,
  • Helping the company mature from fully in-house bare metal servers to a mixture of hosted VMs and Microsoft 365/Azure cloud.

In his spare time, Aiden often volunteers with Forest and Bird NZ, planting natives on the hills and culling wildling pines.  When he is not volunteering Aiden likes to spend his time gaming, both PC and VR, reading fiction online, and helping his mum in the garden.

Aiden’s goal is to be happy and leave a positive impact on the world, both through positive interactions with people and by reducing his impact on the environment.

" It's an awesome feeling making someone's day by solving something that's been seriously impacting them, or showing them a way do something that will save them hours or days of work. I believe that my job is to remove any obstructions in the way of our customers doing their jobs, and to enable IT to act as a force multiplier. "

Shane Wilkinson
Cloud Support Engineer (Hamilton)

Shane’s roles at Cloudland include Cloud Support Engineer alongside working on the Service Desk.

Shane has worked for Cloudland for almost 9 years. Prior to joining the team, he worked a range of jobs in various industries. Starting out as a Physics and Science Teacher at Hillcrest High School, he then progressed through various tech-related jobs for companies such as QED Software, Air New Zealand and Staples Rodway Waikato. Alongside providing IT Support for some Auckland Schools. He even had his own ICT Support business in the Far North.

In his spare time, Shane enjoys spending time with his boys, who are 11 & 12 (although he often needs to detach them from their computers first). He also takes part in physical activities such as walking & cycling to and from work and swimming. He also enjoys regular Karaoke sessions and reading (in an attempt to cut back on the Netflix binges).

Shane has received a Bachelor of Science (Computer Science & Electronics) and has a Diploma in Secondary Teaching.

“I enjoy helping people out and teaching them a little along the way.”

Joshua Thompson
Cloud Support Engineer (Hamilton)

Josh has been with the company for a short time, prior to that he has spent 2 years work in IT for healthcare and primary health organizations with an extensive knowledge in patient management systems.

Josh graduated from Toi Ohomai Institute of Technology with a Bachelors in applied information technology.

In his spare time you can find Joshua either head deep in a book or jamming some games with friends or hitting the weights furthering his progression into the world of callisthenics and powerlifting.

A quote that really resonates with me is. 

"Live as if you were to die tomorrow, Learn as if you were to live forever" - mahatma Gandhi

The gratification of solving and assisting with the complexities of IT making it as beautifully simple as possible and having an amazing team to assist with this is incredible. 

Priyanka Sharma
Cloud Support Engineer (Hamilton)

Another of our friendly voices you will hear on the phone with our Support Team, Priyanka brings over 10 years of hands-on experience in the IT industry.

She recently graduated with a Masters’s Degree in Applied Information Technology from the Waikato Institute of Technology. She has also accomplished a certification in Security / Compliance as an ISO27001 Lead Auditor.

In her spare time, Priyanka loves to go for walks and watch television with her son. Family and ambition are both important to Priyanka.

Thomas Steel
Cloud Support Engineer (Hamilton)

Thomas holds a Bachelor of Computing Systems from Unitec, focusing on Networking and Cyber security. Before joining the Cloudland team he worked in the IT department for a financial services company in Wellington. 

His two children keep Thomas very busy, but he also enjoys tinkering with electronics and is currently upgrading his house to be a smart home, bit by bit.

A keen learner, Thomas is always on the lookout for new things to learn about and explore.

Foster Chinorinda
Cloud Support Engineer (Hamilton)

Super friendly Foster also sits within our Support Team helping customers each day. He has been working in the IT industry for a few years and is enjoying the continuous learning curve. He is inspired by how the world of technology influences the world.

Foster graduated from Ara with a Diploma in Information Technology and also holds a Bachelor of Science from Otago University.

Out of work, Foster likes going on hikes, spending time with family and friends and tinkering with electronics. He’s also an avid reader.

Nayan Wijesekera
Cloud Support Engineer (Hamilton)

Nayan is a Cloud Support Engineer at Cloudland.

Originally from Sri Lanka, Nayan moved to New Zealand in 2020 as an international student. He successfully completed his master’s in digital business from the University of Waikato. Prior to that, he obtained a bachelor’s degree in computing from the University of Greenwich (UK).

With a strong academic background and a passion for technology, Nayan has further enhanced his skills through industry certifications such as Microsoft, Cisco, Access4 to name a few.

Nayan has accumulated several years of valuable IT support experience, both in New Zealand and Sri Lanka. This diverse background has provided him with a robust understanding of IT systems and solutions and enables him to deliver a high level of support to our customers.

Outside of work, Nayan leads an active and fulfilling life. He is passionate about badminton and is involved in both playing and coaching the sport at a professional level. Despite his busy schedule, Nayan places great importance on maintaining a healthy work-life balance. He cherishes spending quality time with his family, pursuing further studies, and engaging in various sports activities.

Nayan says that it is important to remember that great ideas and insights could come from anyone and anywhere. He is a strong believer in the quote below.

"If you love what you do, you will never work a single day in your life..!"

Lawrence Hou
Cloud Support Engineer (Palmerston North)

Lawrence graduated from Massey University with a Graduated-Diploma in Information Technology and has been providing IT support for over 8 years. He is always expanding and updating his knowledge base to provide the best support to our customers.

He has a wide range of hobbies including playing sports, especially Volleyball, listening to music and watching movies.

Although Lawrence knows hard work pays off, he does like the motto below.

“Work smarter, not harder”.

Joshua Couper
Cloud Support Engineer (Hamilton)

Prior to joining us, Joshua provided sole IT support to a company with over 25 locations across New Zealand, and team members in Australia and other locations. He now forms part of our large Cloudland support team. 

He likes looking at problems in different ways and is inspired by the way that many complicated problems can be solved with a few basic tools. He thrives off constantly learning, and putting things to the test.

Out of work, JC combines his love and curiosity for using technology to build new gadgets. He’s currently building an arcade machine and a fridge for serving beer from!

Madan Chapagain
Cloud Support Engineer (Palmerston North)

Born in Nepal, Madan moved to New Zealand to progress his career in IT. Having worked in IT now for over 10 years, he continues to enjoy learning about new technological changes and advancements.

Each day is different and being faced with new problems to solve and then finding the solutions is what Madan thrives off.

Cooking, sampling new foods, and travelling keep Madan busy away from the office.

Madan loves the quote below.

“Nothing is Impossible, the word itself says I’m Possible”

Sopheak Hean
Cloud Support Engineer (Hamilton)

As a Cloud Support Engineer, Sopheak (known as Max), is motivated by his passion for technology and his desire to provide the best possible service to customers. He enjoys working with people and solving problems and is always striving to deliver effective solutions to any technical issue that arises. Max is committed to going above and beyond to ensure that customers have a positive experience when working with our company, and he is always willing to take the time to explain complex technical issues in a way that is easy for non-technical users to understand. His expertise and exceptional customer service skills make him another valuable member of our team.

Max has a Bachelor of Computer Science from the University of Waikato and has worked in client and infrastructure roles for over 15 years. He has experience in supporting Macintosh, Linux and Windows Operating systems.

Out of work, Max enjoys spending quality time with his friends and family and pursuing a range of hobbies that fuel his passions. He is an avid gardener and has a keen eye for capturing life’s moments through photography. He is also fascinated by astronomy and loves gazing at the stars. In his downtime, Sopheak likes to strum his guitar to unwind and enjoys working on his beloved car, as he is a passionate Honda enthusiast.

Joe Singh
Cloud Support Engineer (Hamilton)

Joe moved to New Zealand in 2016 to pursue his studies in software development at Toi Ohomai. Since then he has gained IT experience through roles providing Service Desk Support at Rotorua Lakes Council and as an IS Service Desk Analyst at Lakes District Health Board.

Joe and his wife have recently made Hamilton their new home. Out of work Joe has a passion for video games, managing his home lab, and enjoying quality time with his family.

“I enjoy helping people out and teaching them a little along the way.”

Clayton Pulman
Professional Services Manager (Hamilton)

Clayton leads the Professional Services teams that onboard new customers and lead complex project work.

Clayton has been with Cloudland for over 5 years. Before that, he worked in the construction industry delivering financial and IT services.

In his spare time, Clayton enjoys writing and developing software. Notable developments include a super-fast online file-sharing service that has 100,000 monthly users! Clayton has also developed a Cloud-based printing solution that enables fast and secure printing over the internet.

Clayton enjoys guiding customers through the complexities of IT and Cloud technologies and is passionate about automation technology to enable businesses to work more efficiently.

“I love finding and delivering solutions to customers, allowing them to grow and be more efficient. I’m surrounded by such an awesome team that delivers great results for customers; it’s incredibly fulfilling.”

Paul Wilson
Cloud Solutions Specialist (Hamilton)

Paul joined Cloudland in mid-2020, having previously worked for two large tertiary education providers and MSP’s.

Paul holds a Bachelor of Information Technology, ITIL Foundation Certificate in IT Service Management and AGILE Essentials Certificate.

Paul is a huge cricket fan! Saturdays in summer are spent playing for his local club – he got to see NZ in the World Cup Final at the MCG in 2015. Most weekends are spent exploring the beach or a bush walk or at home smoking meat Low N’ Slow American style BBQ – think brisket, ribs etc.

Paul enjoys constantly learning new ways technology can make living and working simpler, faster and better.

Marcus Ibanez
Cloud Solutions Specialist (Hamilton)

Marcus is a member of the professional services team, primarily focused on projects while also assisting the support team.

Marcus uses his expertise to assist and lead projects, and enjoys building strong relationships within the team and with clients.

Prior to joining Cloudland he worked for other Managed Service Providers.

He has also worked in London, Sydney and Melbourne for professional consultancy services in the fields of Gas, Urban Planning, Civil Engineering and Surveying.

He holds a Bachelor of Technology and Network Engineering Diploma.

“I love travelling and being outdoors. I met my beautiful wife in Africa and have two amazing active kids that keep me occupied. One day we’ll be able to travel again and pick up my pro photo gear”.

Muneeb Farrath
Cloud Solutions Specialist (Hamilton)

Muneeb has worked with a diverse set of organizations within the IT-sphere building experience with different systems and processes.

This has allowed Muneeb to develop a relatively flexible mindset.

He graduated with a Bachelors in Information Technology from the Waikato Institute of Technology.

When he is not working out at the gym, he will often be honing his skills with 2D animation or voice acting projects.

Muneeb really enjoys hiking and seeing the amazing sights New Zealand has to offer.

Muneeb loves building rapport with customers and getting them the results they want.

This motivates him to always strive to give all to everything he does in order to keep customers with a high level of satisfaction.

"Learning new and useful skills to take me to the next level. Knowledge is power after all!" He Says

Gavin Fitz-Herbert
Cloud Solutions Specialist (Hamilton)

Gavin has worked in the IT industry for over 20 years in both government and managed service providers. He has a number of certifications to his name, including Microsoft, Citrix and CompTIA.

Working on projects, onboarding new customers and also being an escalation point for assisting the Support Team keeps Gavin busy in his role here at Cloudland.

In his spare time, Gavin enjoys spending time with his children, getting outdoors for some hunting and fishing, and working on home renovation and automation projects.

Geordie McPherson
Business Improvement Specialist

Having worked and managed operations across projects and internal systems within a variety of businesses in the last 15 years, Geordie has a wide understanding and functional knowledge around how businesses can achieve efficiency, improve performance, and maximise return on systems investment.

As the most quickly evolving component within any business, technology and cloud computing platforms can be difficult for busy business-owners to understand both where and why they should fit within their organisation. Geordie has ‘at the coal-face’ experience both as a business owner as well as operationally across small and large businesses. This means – for our clients – Geordie extends their own teams to provide insight and a deep understanding of how the moving parts of systems and digital operations do and should fit together.

“I appreciate all too well how business owners of all shapes & sizes know they need to know things but simply don’t have the time or lack the datum of a starting point. My passion lies in observing and learning the current way these things are being done, then picking out the inefficient parts and re-building these in to faster, better and more scalable outcomes using the right technologies that I know people will want and be able to actually use.”

Geordie has extensive knowledge across cloud platforms within the Microsoft stack, enterprise and customer relationship management applications and firmly believes the end-user holds the key to successful uptake of digital transformation within a business. He works closely with our lead developer Jack Glasson and together they have designed and deployed a range of digital business improvements for many of our customers.

“I get inspired by discovery. I love finding new ways of doing things, of challenging the norms and putting alternative options for improvement to the usual way of doing business."

Jack Glasson
Cloud Automation Consultant

Having studied for 4 years at Waikato University, he started his own business and he is now bringing his immense skillset to our team.
Jack has a Bachelor of Science, majoring in Comp Sci as well as minoring in project management.
In his spare time, Jack is either on his motorbike, skiing or catching up with friends.

"I get a real buzz seeing the positive effects automations can have on businesses and employees. The metrics we can pull from compiling data from across platforms provides deeper insights which in turn drives improvements and creates a better working environment for a company’s people."

Nitin Thakral
Financial Controller (Hamilton)

Nitin is responsible for the finance and administration function of Cloudland and works closely with the Directors on the development of business strategy.

Prior to working at Cloudland, Nitin worked in business advisory, commercial and local government roles within New Zealand. He is a proud member of the Chartered Accountants of Australia and New Zealand.

In his spare time, Nitin loves spending time with his family and following his passion for cooking. He also enjoys walking and watching cricket.

“I am very motivated to provide value add services and achieve best possible outcomes for businesses, and am a strong believer that integrity is everything.”

Pam Shipley
Admin and Accounts Assistant (Hamilton)

Originally from the UK, Pam gained a Bachelor of Science in Accountancy at University and then went on to obtain her UK Chartered Accountancy Certificate.

After some travelling in 2010, she decided to settle in New Zealand and has now become a NZ Citizen. Since living in NZ, Pam has worked with a varied portfolio of clients helping them get up and running using XERO and has provided in-house accounts, bookkeeping and admin support to them.

She keeps herself busy with travelling, walking, biking, gardening and LOTS of baking! The team are spoilt with cakes and bakes galore!