Our Services

Cloudland services are fully configurable depending on your business needs.

Our services

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YourPortal

A self-service centre to enable customers to manage their IT environment.

Service options
  • Create and manage staff accounts
  • Manage access to folders, email and applications
  • Real-time view of staff, applications and network performance
  • Report on logon, logoff, connect and disconnect times and durations
  • Manage support requests and updates
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YourDesktop

An easy to use and access desktop for users to operate.

Services Options
  • Managed Cloud Desktop
  • Office 365 Integration
  • Additional Microsoft productivity tools such as Microsoft SharePoint, Teams, Visio, Project and Flow are available with the appropriate Microsoft subscription
  • Web browsing, content filtering, security and usage reporting
  • Managed Anti-virus protection
  • Runs all Applications
  • File and Print
  • Common and Personal File drives
  • Automatic Backups
  • Access Device Leasing
  • 24 x 7 x 365 performance and capacity monitoring
  • Daily backup and offsite replication
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YourMail

Be assured you will get it anywhere and on any device.

Service Options
  • Cloudland NZ Exchange or Office 365
  • Email on any device
  • Spam & AntiVirus Filtering
  • Audit
  • Archiving
  • Legal Hold
  • User Monitoring
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YourServer

Provides custom server workloads, such as Microsoft SQL Server for Reckon APS

Service Options
  • Custom Virtual Servers for application workloads
  • Microsoft Windows 2008/2012/2016 Operating Systems (license included)
  • Managed Anti-virus and Anti-Malware protection
  • Operating System patches and security updates
  • Onsite backup of YourServer + 1 replica VM offsite (customised backup retention)
  • 24 x 7 x 365 performance and capacity monitoring
  • Managed Virtual Firewall
  • Internet access via Cloudland web filtering and security platform
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YourPrint

Removing the hassle of managing this resource.

Service Options
  • Device Management
  • Equipment Leasing
  • Automated Consumables
  • Charge-Back
  • Servicing
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YourStorage

Provides a Storage Area Network solution for highly available storage of data.

Service Options
  • Hosted Shared Storage - available as shared drives within YourDesktop
  • Tier 1 storage (highly available SAN - dual power, dual controller) and Tier 2 storage (Network Attached) available
  • Daily backup, offsite replication, and long term archival of file data
  • 24 x 7 x 365 performance and capacity monitoring
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YourPhone

Enabling you to collaborate quickly, easily and effectively.

Service Options
  • Voice Calling
  • Follow-me
  • Digital Receptionist
  • Conference Calling
  • Time-based Calling
  • Ring Groups
  • 0800-Numbers
  • Video Conferencing
  • Fax to Email
  • Voicemail to Email
  • SMS Gateway
  • Instant Messaging
  • User Presence
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YourHelpdesk

YourDesktop, backed by the ultimate support team, provides the perfect recipe for success.

Service Options
  • Application Upgrades
  • Online Support
  • Fault Management
  • Phone Support
  • Customer Relationship Management
  • Asset Management
  • Equipment Procurement
  • Vendor Management
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YourDevice

Provides capability to manage, control, secure and remotely assist users in remote locations outside of the Cloud Desktop environment. 

Service Options
  • Apple Mac and Windows PC management via Cloudland toolset
  • Managed monthly user PC patching and security updates for primary end user Windows device
  • Managed Anti-virus and Anti-malware
  • Includes 15 minutes of technical services per service ticket for primary end user device
  • Mobile Device Management also available
  • Access Device hardware leasing service available including desktops, screens, and laptops.
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YourNetwork

Your connectivity experience delivered and managed to ensure optimal performance.

Service Options
  • Network Connectivity: ADSL/VDSL/UFB/HSNS
  • Availability Monitoring
  • Fault Management
  • LAN & WiFi Management
  • Full design, installation, configuration and testing for networks for any size

Talk to us now to discuss your IT objectives

Cloudland is a leading New Zealand owned Cloud Services Provider that stands apart due to its customer service, technology, capability and commitment to delivery.

Request a Free Demo