IT Support

Cloudlands' industry leading IT Support means your team is in good hands

Our monthly managed IT services offering is designed to deliver predictable monthly costs for all your IT services, taking a proactive approach to all of your technology, network and internet requirements.

Clients choose our managed IT services offering because it gives them confidence everything technology related is covered and when they call Cloudland, they’ll speak to someone who knows their people and their business.

Our managed IT Services offering includes:

  • A friendly and efficient service desk team for remote and phone support, and field engineers for on-site tasks.
  • Support regulated by an SLA framework, addressing any issues swiftly and efficiently.
  • A truly proactive approach to your IT, using our suite of tools to monitor and manage your system to ensure more uptime and more productivity for your team.
  • A policy of continuous improvement ensuring technologies and innovations that will increase your efficiency are brought to your attention.
  • A dedicated team to meet with you, ensure we are meeting expectations, facilitate any alterations, track projects, and help you plan for the future.
  • We are committed to listening to our clients, clearly communicate any concerns and proactively suggest best solutions before potential problems become real.